Privacy Policy

Last Updated: February 15th, 2024

Robert Patterson Enterprises, LLC, together with its subsidiaries and affiliates (collectively, “Vending Exchange,” “we,” “us,” “our”), values your trust and is committed to the responsible management, use, and protection of personal information. This Privacy Policy applies to all information collected:

Through our website, https://vendingexchange.com, and any other digital mediums where this policy is linked.
During the provision of our vending services to clients and businesses.
Through interactions in our marketing and business development activities.
Via other offline and direct business engagements.

Collectively, we refer to our online and offline interactions with you as the “Services.”

In this Privacy Policy, “personal information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual.

Personal Information We Collect

Depending on your use of the Services and how you otherwise interact with us, we may collect or obtain information from and about you in several ways, including: (1) directly from you; (2) automatically when you visit and interact with our website; and (3) from third parties. Additional details regarding our collection of your personal information are included below.

Information Provided by You

When you visit and interact with the website or otherwise engage with us, we collect personal information that you share with us. For example, we may collect personal information when you contact us (via phone, email, etc.), request that we send you promotional communications or other materials, or otherwise communicate with us.

Depending on the context of your interactions with us and the Services, the categories of personal information that we may collect directly from you include:

Contact information, including your name, street address, telephone number, and email address.
Correspondence and communications, including recordings of our email and phone conversations with you and any correspondence related to providing you with the Services.
Preferences, including how frequently you wish to receive marketing and promotional communications from us.
Other information you choose to provide, including information you include in any webforms that you complete and submit on the website and other information that you provide during your interactions with us.

Where applicable, we may indicate whether and why you must provide us with your personal information as well as the consequences of failing to do so. For example, it may be necessary for you to disclose certain personal information in order for us to provide the Services to you.

Information Collected Through Automated Means

When you visit and interact with the website, we (and our service providers and partners) may use cookies, pixels, web beacons, software development kits (SDKs), and other similar tracking technologies to collect certain information automatically.

The specific types of information we (and our service providers and partners) may collect include:

Device information, which includes the Internet Protocol (IP) address and/or other unique identifier(s) assigned to your device; the location of your device; and other information about your browser, device, and operating system.
Usage information, which includes information about your interaction(s) with the website (e.g., the date and time of your visit(s); the area(s) or page(s) that you visit; the amount of time you spend on a page or use the website; the domain name from which you accessed the website; and other click-stream or usage information).

We (and our service providers and partners) may use cookies or other similar technologies to collect information about your behavior on the website (e.g., how you move and scroll through the website, your keystrokes, how you interact with webforms, etc.) and the actions that you take upon receipt of an email from us.

Analytics

We use third-party analytics and tracking tools to better understand who is using the website, how the website is used, and how to improve the effectiveness of the website and related content. We may also use the information collected to draw inferences.

For example, we use Google Analytics to better understand how users interact with the website. For information on Google Analytics’ information-handling practices and how you can control the use of information sent to Google, visit https://policies.google.com/technologies/partner-site s. If you wish to prevent your information from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.

Interest-based advertising

We use third-party tools and services to serve interest-based advertisements to you across the internet. These tools may include cookies, pixels, web beacons, and/or other similar tracking technologies that automatically collect, store, and/or transmit certain information about your interaction(s) with the website and other websites and mobile apps that you interact with and use across your devices. Our third-party service providers and partners use the collected information to serve advertisements to you and measure the performance of our advertising campaigns.

You may be able to adjust your device or browser settings to limit certain tracking or to decline cookies. Refer to your device’s settings or your browser’s “Help” section for more information on how to delete cookies and/or disable your device or browser from receiving cookies or adjust your tracking preferences. Additional information about cookies, including how to manage them, can be found here: https://allaboutcookies.org/.

Site recording technology

We use third-party site-visit recording technologies to memorialize visits to our website. Scripts from these technologies are embedded on our website and collect information when you interact with pages where the scripts are present. These technologies collect information such as page URL, mouse movements and clicks, information you input, snapshots of pages you visit, time spent on a page, date and time of various interactions with a page, and HTTP headers from your browser. By visiting our website or using our Services, you acknowledge and agree to our use of such site recording technologies and the collection, maintenance, and use of information these technologies collect.

Information Collected From Other Sources

We may obtain your personal information from other sources, including, for example, our service providers, our customers, lead generators, social media platforms, Network Partners (as defined below), and other partners.

We use the personal information that we receive from other sources to help us maintain the accuracy of or supplement the information we collect; personalize your experience with the Services; conduct internal business analysis; and fulfill other business or commercial purposes described in this Privacy Policy.

Combination of Information

We may combine personal information that we receive from and about you, including information you provide to us, information we automatically collect through the website, and information we receive from third-party sources. Where applicable, we will use, disclose, and protect the combined information for the purposes described in this Privacy Policy.

How We Use Personal Information

We may use personal information we collect for the following purposes:

Providing the Services, including to operate, maintain, support, and provide the Services.
Communicating with you, including to contact you for administrative purposes (e.g., to provide the Services and information that you request or to respond to your comments and questions) or to send you important updates and communications about this Privacy Policy and/or other applicable terms and conditions.
Sending you marketing and promotional communications, including emails about products or services that we think may interest you.
Personalizing the Services, including to tailor the content we may send or display to you and otherwise personalize your experience with us.
Engaging in interest-based advertising, including to serve you interest-based advertising on the website or on other online services across the devices you may use.
Conducting research and analytics to develop and improve the Services, including to analyze usage trends and preferences in order to improve the Services and to develop new products, services, and features.
Maintaining security and preventing fraud, including to monitor and maintain the security of our systems and networks and to detect, prevent, investigate, and protect you, our business, and others from fraud, unauthorized transactions, and other unlawful or unsafe activity.
Satisfying our legal obligations, including complying with applicable law and responding to lawful requests and communications from law enforcement authorities and other government officials.
Supporting our business operations and business transactions, including to administer our general business and other related functions and to carry out sales or other business transactions.

We may also use your personal information as described to you at the point of information collection or with your consent. Additionally, we may use your personal information as we believe necessary or appropriate to protect our rights, privacy, safety, property, and/or those of others.

How We Disclose Personal Information

We may disclose each category of personal information we collect from and about you with the following categories of recipients:

Our Business Partners. We disclose, and sell for profit, your personal information to other companies with whom we partner to provide the Services and carry out other activities described in this Privacy Policy.
Our Service Providers. We disclose, and sell for profit, your personal information to third parties that provide business, professional, or technical support services to us and/or administer activities on our behalf.
Our Analytics Providers. We disclose your personal information to parties that assist us in performing analytics and help us measure the effectiveness of the Services and our marketing and advertising efforts.
Our Marketing and Advertising Partners. We disclose your personal information to our marketing and advertising partners, including social media networks, third-party advertising networks, and other parties that assist us in serving, measuring the performance of, and optimizing our advertisements.
Governmental and Public Authorities. We disclose your personal information to government and public authorities as necessary or permitted by the laws of any jurisdiction in which we operate, including in response to a subpoena, court order, investigative demand, request for cooperation from a law enforcement agency, or similar request from a self-regulatory body or government agency.
Relevant Third Parties in Connection with a Business Transaction. We may disclose or otherwise transfer your personal information to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction as well as in the event of any insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
Other Parties. We may disclose your personal information to other parties as we believe necessary or appropriate either to: (1) comply with applicable law; (2) protect our operations and those of our affiliates and subsidiaries; (3) investigate and prevent against fraud and other illegal activity; (4) protect our rights, privacy, safety, property, and/or those of others; or (5) allow us to pursue available remedies or limit damages that we may sustain.
We may disclose your personal information for other reasons described at the time of information collection or prior to disclosing your information. Additionally, we may disclose your personal information with your consent or when you direct us to do so.

We may de-identify, anonymize, or aggregate personal information and disclose such information to third parties for various purposes as permitted by law.

Security and Retention of Information

We implement measures to protect your information but cannot guarantee absolute security. We retain information as long as necessary for our business purposes and legal obligations.

Third-party Services

The website may contain features or links to websites and services provided by third parties, including social media widgets and plugins, which are not governed by this Privacy Policy. Any personal information you provide to the owner or operator of another website or a third-party service is provided directly to the owner or operator and is subject to its privacy policy, even if accessed through the website. We encourage you to review all third parties’ privacy policies before providing them with your personal information.

Children's Privacy

The Services are not intended for or directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under the age of 18.

Changes to the Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.

Contact Us

For any questions or concerns regarding this policy, please contact us at support@vendingexchange.com